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2400 Collins, Miami Beach, FL 33141
Frequently asked questions
Everything you need to know.
What are your opening hours?
We are open 7 days a week from 7:00 AM to 10:00 PM. However, we can be available outside of these hours upon request and depending on availability.
What happens if we are late?
If you arrive late, we will delay your departure time, but we generally cannot extend the scheduled returning time. The boats and captain are often booked for another trip afterward with clients waiting. We recommend arriving on time to enjoy your full experience. The house policy is to do our best to give you as much time as we can on the boat when feasible. If we can, we will extend and give you a full experience.
Can we buy food and drinks at the marina?
No, but there is a convenience store across the street. Snacks, sodas, liquor, and beer are welcome on board. Drink responsibly. Red wine and red juices are not recommended.
Can you pick us up at our house or residence?
Yes, we can pick you up from a private house with a dock, as long as the water depth, tide, and dock conditions are safe and accessible for the boat. If you're in a condominium or a gated community with an HOA, always check their regulations regarding boat pickups. Additional fees may apply depending on the location.
Can you pick us up or drop off at the hotel or our favorite restaurant?
Yes, many hotels and restaurants are located on the water. As long as it is safe and accessible for the boat, and docking is permitted. Some locations may require a reservation for dock access, so it's best to check in advance. Additional pick up and drop off fees may apply.
How can I pay?
We accept multiple payment options:
- Credit Card: Visa, MasterCard, Discover, and American Express. Fees apply.
- Cash: Payments in cash are accepted at the marina, but we recommend booking in advance.
- Venmo, Zelle.
- Revolut for international travelers. Fees apply
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